Questions? 1-800-242-1835
Se Habla Español

Ask Our Product Specialist


You can ask our Product Specialists a question and receive a personal response. Please allow up to 2 business days for our Product Specialists to reply. Your personal information and basis of your question will be sent in the strictest of confidence.

  • Get Answers to your questions about Vibrant Health Products
  • Ask about general nutrition and Vibrant Health Products
  • Learn how Vibrant Health may help people with special health concerns
  • Submit your questions 24/7
Unfortunately we can not answer personal medical questions. We kindly suggest you contact your physician for any medical advice.
All communication with our Product Specialists will be kept private and will not be shared. Exception: Your case may be listed for training or educational purposes. Your identity will be hidden.
Feel free to ask any questions by contacting our product specialists at Stay Vibrant!
Our Product Specialists:
Mark Timon
Founder, Formulator, MS Clinical Nutrition
Mark Timon is the founder of and formulator for Vibrant Health. He entered the nutrition industry February 5, 1971, and has designed over 450 nutritional supplements for other companies before founding Vibrant Health in 1992. His formulations are noteworthy for their completeness and synergistic balance. They are based on rigorous research and study, in combination with his experience in Clinical Nutrition. Mr. Timon holds a bachelor’s degree from the University of Colorado, and a Masters degree in Biology, Emphasis in Clinical Nutrition, from the University of Bridgeport, Bridgeport. Connecticut. He has authored The Complete Dictionary of Health and Nutrition, and published a number of articles on health and nutrition that have appeared in the Townsend Letter for Doctors and in lay publications. He is currently at work on The Caveman Diet…. Or Not, and a series of books targeting disorders that are clearly treatable or preventable through clinical nutrition. Mr. Timon resides in the bucolic upper Adirondacks with his wife and four children.
Kate Shanley
Certificate in Plant-Based Nutrition/Board Certified Holistic Health Coach
Kate Shanley joined Vibrant Health in March of 2013. She holds two positions within the company: Media Relations Manager and Pet Health Consultant. Kate’s nutrition background began in college, where she took both human and animal nutrition courses while working towards her degree. The class that really drove her towards a career in health was an eye opening course about the food system in the U.S. She has a Certificate in Plant-Based Nutrition from Cornell University and is a Board Certified Holistic Health Coach through the Institute for Integrative Nutrition. She is also a Registered Yoga Teacher and is in progress with a Clinical Pet Nutrition and an Herbalism certificate. Her health and nutrition background is unique and holistic and her approach acknowledges people’s bio-individuality with a focus on healthy additions rather than harmful limitations. Kate believes health is a result of trusting yourself and being in tune with your body.
Maggie Franke
West Coast Product Educator
Maggie joined the Vibrant Health team in October of 2013 as our first West Coast Educator. Her education is in Bio Chemistry and Nutrition from UCSB. She met Ted while working as a Vitamin Manager at Sprouts. She has a passion for educating and empowering people to reach their full health potential through; whole foods, regular activity and smart supplementation. With 12 years experience in the Health and Fitness Industry she has used and recommended Vibrant Health products confidently since 2001.
Jeanne Ricks
Jeanne Ricks has a passion for teaching and sharing information about how we can all optimize our health and improve our sense of well-being. As recent Director of Holistic Wellness Programs for City College of New York, she developed programs which emphasize self-healing through nutrition, breathing techniques and meditation; self-empowerment through practical techniques for coping with stress, building health and vitality, and developing inner resources to confront adversity and challenges in one's life. Her outreach not only empowers the average person but, also reach those battling alcoholism, drug addiction, domestic violence, mental illness and the isolation often experienced by the elderly. She is an independent holistic health counselor, lecturer, and life coach whose motto is; “As we instill new ideas – behavior changes – health improves.” Jeanne Ricks’ credentials include certificates earned in health counseling through Columbia University’s Teacher’s College in New York, as well as the Open Center in New York through their professional training program in herbalism covering traditional, Chinese, Ayurvedic and Native American traditions. She also holds a certification from the American Association of Drugless Practitioners as a Holistic Health Practitioner and is a member of the Northeast Herbal Association. In addition, Jeanne is certified as a clinical hypnotist through the National Guild of Hypnotists. Her book ‘The Biology of Beating Stress’ on Career Press Books was released in 2014.

Feel free to ask any questions by contacting our product specialists at Stay vibrant!